Buddy Coley, Drummond’s Senior Security Assessor, took the lead with ease. Yes, the pandemic presented challenges, but it did not deter the drive and enthusiasm from AWWA’s team. “AWWA’s commitment and positivity throughout this unique endeavor was the foundation for their successful assessment,” Coley said. “Working remotely became the norm for all of us, and, ultimately, important milestones were reached throughout their PCI renewal.” With all PCI DSS requirements tested and met successfully over the last several months of 2020, AWWA renewed its PCI compliance. Drummond assisted AWWA in validating and completing the SelfAssessment Questionnaire-D (SAQ-D) and Attestation of Compliance (AOC). “Even as priorities shifted in response to a global pandemic, AWWA knew we could not be distracted from our commitment to the security of our customers’ data,” said Mike Hiskey, AWWA’s Director of Information Technology. “Drummond was flexible in giving us just the help we needed to renew our PCI compliance.” Reinforcing its strong commitment toward PCI compliance, Hiskey now requires the organization’s Service Providers to be PCI compliant prior to engaging as AWWA clients. As it continues to embrace innovations to help make a difference in the communities it serves, AWWA further strengthens its role as a leader in the water industry with its renewed PCI compliance, thus fulfilling its commitment to making a difference for all of its customers and communities, as well as public health.